Frequently Asked Questions

Everything you need to know about Axle IT

General Questions

Axle IT is a marketplace intelligence platform that helps brands and resellers succeed on Amazon by providing actionable insights, performance tools, and brand protection solutions.

Axle IT is built for brand owners, resellers, eCommerce managers, and digital marketing professionals who want to grow and protect their presence on online marketplaces.

Platform Features

The Axle Score evaluates product performance and highlights listings that need urgent attention based on key metrics like visibility, pricing, and competition.

Axle Tracker allows you to monitor and swap tracked products as your strategy evolves, ensuring you're always aligned with your most critical marketplace priorities.

Brand Protection

Axle Alerts notify you in real-time when unauthorized sellers appear on your listings. You can then use Axle Notice to send preloaded violation letters and take action quickly.

Yes. Axle Notice enables you to automate communications with unauthorized sellers using preloaded templates and fast one-click delivery.

Getting Started

Simply visit our trial sign-up page and fill out the form. You’ll get instant access to our platform and begin seeing insights within minutes.

Yes! Our team offers guided onboarding and live support to help you make the most of your Axle IT trial and features.

Technical & Support

You can reach us at team@axleit.com or use the contact form on our website. Our team typically responds within 24 hours.

Yes. Axle IT uses industry-standard encryption and secure cloud infrastructure to keep your data protected at all times.

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Axle®IT

At Axle IT, our mission is to empower brands and resellers with data-driven insights and strategic tools that drive success in the competitive e-commerce marketplace. We help businesses protect and grow their brands on Amazon by providing actionable analytics, optimizing performance, and offering comprehensive solutions that turn marketplace challenges into opportunities for growth. Through innovation, intuitive dashboards, and advanced features, we strive to help our clients make informed decisions, maximize visibility, and stay ahead of the competition.

SOLUTIONS
Market Insights
Shelf Strategy
Brand Protection
Keyword Search Strategy
Buy Box & Price Monitoring
Fast-Rising Sellers
TOOLS
Axle Score
Axle Notice
Axle Alerts
Axle Tracker
Axle Searches
Axle Insights
COMPANY
About
Careers
F.A.Q.
RESOURCES
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